Right to Revocation/Briefing on the Right to Revocation

Right of withdrawal

You have the right to cancel this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us CyberCitizen UG (haftungsbeschränkt), Tel.: +4942827899657, e-mail address: shop@humbleone.eu of your decision to withdraw from this contract by means of a clear statement (e.g. a letter or e-mail sent by post). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any case within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to an extent with you that is not necessary for the examination of the condition, properties and functioning of the goods.

You can send us your revocation informally by e-mail. Example:

herewith I withdraw

- customer name

- customer address


the purchase of the following product:

Order number: Purchase date:

...... e.g. 27.05.2022


(In the case of several orders, the order number and the date of purchase must be indicated for each order)

 - Signature of the consumer (only in case of paper notification)

- Date