Privacy Policy

Welcome to our website and thanks for your interest in our products. Since our business model is based on your privacy, you will not find any tracker or advertising on website which would allow us to identify you. Please find further details below.

Controller

The controller responsible for the processing can be found in the  imprint.

Usage data

While visiting our website, we are processing data on our webservers which will be stored in our webserver logs. These logs contain the following data:

  • the name and address of the requested content (the URL)
  • the date and time of your request
  • the amount of transferred data
  • the status of your request (e.g. data transferred successfully, data not found)
  • the description of your browser and operating system
  • the referral link, automatically sent by your browser, which tells us from where you accessed our website
  • your IP address which is used for accessing our servers


The above is stored for safety purposes for a duration of seven days to enable us to mitigate dysfunctions or security issues.

We are using this data to generate anonymous usage reports by removing the IP address from the report. No identification of you and your visit is taking place.

Security

The access to our website is by using Transport Layer Security (TLS) 1.2 or above. Therefore, no access by third parties to the data which is exchanged with our website, is accessible by third parties. You will recognize the encryption of the transport of your data at the 🔒-symbol next to the address bar.

Comment section

Below our products, we allow you to rate and comment on our products. To ensure that only qualified buyers are able to comment on our products, you are only allowed to rate our products if you previously bought them. We are not processing your data for any further purpose than enabling us to display your comment on our website.

Newsletter

We enable you to subscribe to our newsletter to inform you about our newest products and our marketing events. By signing up to our newsletter, we are using your email address solely for this purpose and we are not tracking you with any tracking pixel or other technology.

Contact form

We are providing a contact form to enable you to contact us via our website. Your request will not be stored on our web server, will be directly forwarded to our support mailbox. Only we are able to access your request and we will reply to you on the contact channel of your choice. These are currently the following:

  • Email (with and without PGP)
  • XMPP (Jabber) with OMEMO-encryption at contact@xmpp.cybercitizen.tech

Duration of storage

Your data is solely be stored for the duration it is required or if legal retention periods exist.

Data processors

We are using processors to provide our services for you. We did conclude data processing agreements with these processors. Your data will not be forwarded to service-providers outside of the European Union.

Your data subject rights

You have the right to information if we are processing personal data concerning you, the right to get your personal data corrected, deleted or to limited the processing if one or more of the legal requirements in Art. 18 GDPR are met. Additionally, you have the right to transfer your personal data if the requirements of Art. 20 GDPR are met and to object against your processing in case we are processing your personal data on the basis of Art. 6 para 1 lit. f GDPR. In case you’ve given your voluntary consent, you can revoke this consent at any time.


If you believe that the processing of your personal data violates the GDPR or other data protection laws, you can reach out for the data protection authority.

Legal Basis for the processing

The processing of your personal data is based on the legal basis below:

Processing operation

Legal basis

Usage data

Art. 6 para 1 lit. f GDPR (balance of interest)

Comment section

Art. 6 para 1 lit. a GDPR (consent)

Shop

Art. 6 para 1 lit. b GDPR (contract)

Newsletter

Art. 6 para 1 lit. a GDPR (consent)

Comments

Art. 6 para 1 lit. a GDPR (consent)

Retention of your data

§ 147 AO, 257 HGB